Law Back Office

Our law back office support service effectively provides you with 24 x 7 support without your having to operate a graveyard shift. This outsourcing converts your fixed costs into need based variable costs and avoids capital commitment at your end. We reallocate many documentation tasks to specialised teams, improving lawyer – secretary ratios and freeing up secretarial staff to focus on higher value addition tasks. Our teams are well versed in working on Clients’ Case Management system through secure access, or you can opt to have us operate offline and simply send files back to you, which are then uploaded into the Case Management system at your end.

Services include:

  • Drafting agreements: Conveyancing deeds, MoUs, lease agreements, employment contracts, wills, any contracts based on a template
  • E-filing court documents
  • Data visualisation and presentation docket preparation: Converting data into charts and other pictorial representation to assist in quick jury comprehension during a trial
  • Legal transcription: Creating editable digital / paper documents from audio files or scanned documents
  • Legal translation: Translation from French, German or Hindi into English. Support for other languages can be discussed on a case by case basis
  • Client / industry news updates: Time or instance based reporting on media coverage of a particular client or industry
  • MIS for your client billing: Compiling time and task data for accurate end-client billing
  • Digitisation and E-document management: We manage large volumes of documents for easy storage and retrieval including scanning, data digitising, indexing, tagging, coding and cross referencing, resulting in a document that allows for searches on date ranges and keywords. Helps in archiving old records for preservation and easy search and retrieval.
    Step 1:
  • Client decides on their detailed requirement and desired outcomes, reports and documents
    • Secure internal buy-in from fellow stake holders
    • Share finalised requirements with WinFocus
    • Appoint a Single Point of Contact (SPOC) to coordinate the transition
    Step 2:
  • Meeting between client (led by SPOC), and WinFocus team to
    • Understand the detailed brief and discuss operational matters
    • Agree upon technology interfaces and data transfer protocols. Protocol options include :
      1. Offline: Client scans all documents and uploads to a secure server. Records are created by the WinFocus team and returned to the client as per the scheduled turnaround time
      2. Remote access: Source documents are emailed to WinFocus or uploaded to a secure server. The client provides remote access to the Client Management System to the WinFocus. Team WinFocus creates the records and generates the necessary MIS for other linked tasks. Client will have access to updated information in real time
    • Firm up Service Level Agreements (SLAs)
    • Establish job prioritisation protocols
    • Grant access to in-house software and databases where required
    Step 3:
  • Back office operations transitioned to WinFocus
    • Jobs are assigned to WinFocus, and operations commence. WinFocus will work as per the agreed protocol [Step 2]
    • Client dashboard shows progress of tasks
    • Operations reviewed at regular intervals by FE and client SPOC
    Step 1:
  • Client records their content on Smartphone / voice recorder or scans documents
  • Step 2:
  • Client emails or uploads the audio / scanned file to WinFocus
  • Step 3:
  • Team WinFocus downloads the file and transcribes / translates it as per instructions
  • Step 4:
  • Client dashboard shows progress of task against SLA
  • Step 5:
  • Quality check at WinFocus end
  • Step 6:
  • Transcribed / translated files returned to client
    Step 1:
  • Client details the specific brief for data docket preparation or document management or any other assignment as the case may be
  • Step 2:
  • Client uploads the brief and relevant input material to the designated server and provides link to online content, if any
  • Step 3:
  • Team WinFocus reviews the brief and seeks clarifications from the client. SLAs are agreed upon
  • Step 4:
  • Task/s are carried out as per the brief. Client dashboard shows progress of task/s against SLAs at the end of every day
  • Step 5:
  • Quality check at WinFocus end
  • Step 6:
  • Output files uploaded back to the client